At Jambitoto, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document explains exactly what data we collect, why it is collected, how it is used, and the rights you hold as a user of our platform.
This Privacy Policy ("Policy") is published by Jambitoto ("we", "Platform") and applies to all users who access or use our platform via the website jambitoto.run or our official mobile app.
Jambitoto is committed to protecting the privacy of every user in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. We believe every user has the right to know exactly what happens to their personal data.
By registering or using the Jambitoto platform, you agree to the collection and use of your personal data as described in this Policy. If you do not agree, please discontinue use of the platform and contact us to request account deletion.
This Policy should be read together with Terms and Conditions and Responsible Gaming Policy us. All three documents together form the complete agreement between you and jambitoto.
We only collect data that is genuinely necessary to provide you with a safe, fair, and efficient service. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Mandatory – for KYC and age verification |
| Contact Data | Email address, phone number | Mandatory – for account communications |
| Financial Data | Bank name, bank account number (for withdrawals only) | Mandatory – for withdrawal processing |
| Technical Data | IP address, device type, operating system, browser | Automatic – for account security |
| Gaming Data | Betting history, wins, losses, session duration | Automatic – for compliance and service purposes |
| Preference Data | Favourite games, account settings, notification preferences | Optional – for personalising your experience |
Important Note: We do not store your credit/debit card numbers, bank PINs, or banking passwords. All card transactions are processed directly through licensed and encrypted payment operators.
Your personal data is collected through several different methods as you interact with the Jambitoto platform:
We use cookies and tracking technologies to improve platform functionality, maintain your login session, and analyze usage patterns in aggregate. Further details are available in Section 7 of this document.
Jambitoto uses collected personal data only for legitimate and relevant purposes, including:
We will not use your data for any purposes beyond those stated above without first obtaining your consent.
Jambitoto does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data may be shared only in the following circumstances:
All third parties we work with are required to comply with data protection standards equal to or higher than those we have set. They are not permitted to use your data for any purpose other than the services they provide to us.
The security of your data is our top priority. The following are the technical and organizational measures we implement to protect your personal information:
Your personal data is retained for as long as your account remains active. Once an account is terminated or deleted at your request, we will delete or encrypt your data within 90 days — except for data that must be retained under legal obligations (such as financial records required to be kept for 7 years under Malaysian law).
Jambitoto uses cookies and similar technologies to enhance the user experience and platform functionality. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Jambitoto platform.
Under Malaysia's PDPA and the data protection principles we follow, you have the following rights regarding your personal data:
To exercise any of the above rights, contact our team via the platform's live chat or our support email. Requests will be processed within 30 business days.
The jambitoto platform is exclusively for adult users aged 18 years and above. We do not intentionally collect any personal data from individuals under the age of 18.
During registration, users are required to verify their age. The mandatory KYC process completed prior to the first withdrawal also serves as an additional age verification layer.
Should we discover that personal data of a minor has been collected without our knowledge, the account in question will be terminated immediately and all related data will be deleted. Parents or guardians who become aware that their child has registered on this platform are encouraged to contact us right away.
In operating our platform, your personal data may be processed or stored on servers located outside Malaysia — including data centres in Southeast Asia, Europe, or North America — depending on the location of the infrastructure and gaming service providers we use.
All cross-border data transfers we carry out are subject to adequate safeguards, including:
Jambitoto reserves the right to update this Privacy Policy at any time to reflect changes in our data management practices, legal requirements, or new platform features.
When material changes occur, we will notify you via:
The "Updated" date at the top of this document reflects the date of the latest version. Continued use of the platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, please contact us via:
Our privacy management team operates during office hours, Monday to Friday, 9 AM to 6 PM (WIB). For urgent account security issues, please use our 24/7 live chat channel. We are committed to responding to all privacy inquiries within 3 business days and resolving requests in full within 30 business days.
For more information about your rights regarding responsible gaming and account management, please refer to the Responsible Gaming us or the FAQ for answers to frequently asked questions.
All data transmitted between your device and jambitoto's servers is protected with the same industry-standard encryption used by leading banking institutions worldwide.
You can enable two-factor authentication (2FA) to add an extra layer of security to your account. Without the verification code, no one can access your account even if they know your password.
Your credit card, debit card, or banking information is never stored on jambitoto servers. All transactions are processed directly through licensed and independently audited payment operators.
Your personal data is never sold, rented, or exchanged with any third-party advertiser or marketer. Your information belongs solely to you and is used exclusively to provide platform services.
The jambitoto platform operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the full right to access, correct, or request deletion of your personal data at any time.
Our security monitoring system operates around the clock to detect any unusual activity, intrusion attempts, or unauthorised access to user data in real time.
With 256-bit SSL encryption, PDPA compliance, and our commitment to never selling your data, you can focus on what matters most — enjoying the games you love.
Platform for adults aged 18 and above. Play responsibly.