Jambitoto Terms and Conditions – Malaysia Platform Usage Rules

1. Introduction and Acceptance of Terms

Welcome to Jambitoto. This Terms and Conditions document ("Terms") governs your access to and use of the online gaming platform operated by Jambitoto ("Platform", "we", "us"). The Platform is accessible via the official website at jambitoto.run and via the official mobile app for Android and iOS.

By registering an account, making a deposit, using any game or service, or simply browsing this Platform, you hereby agree to be bound by all terms and conditions contained in this document. If you do not agree with any part of these Terms, you are required to discontinue use of our Platform.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy which together form the entire agreement between you and Jambitoto.

2. User Eligibility

Use of the Jambitoto Platform is limited to individuals who meet all of the following eligibility criteria:

• Aged 18 years and above at the time of registration and throughout your use of the Platform
• An individual (not a company, corporate body, or other entity)
• Not subject to any local or international legal prohibition from participating in online gaming activities
• Acting in your own personal capacity, not as an agent or representative of any third party
• Not have been directed to self-exclude from any gaming platform

You are solely responsible for ensuring that participation in online gaming is lawful in your jurisdiction. Jambitoto is not liable for any violation of local laws committed by users.

3. Account Registration and Management

Each user is only permitted to have one (1) account only at Jambitoto. Holding multiple accounts by a single user is strictly prohibited and may result in the termination of all associated accounts and forfeiture of remaining funds.

During registration, you are required to:

• Providing accurate, truthful, and complete information including your full name, date of birth, and a valid email address
• Updating your account information whenever any changes occur
• Keeping your password confidential and not sharing it with any party
• Notifying us immediately if you suspect your account has been accessed without authorization

Account Verification (KYC) is required before your first withdrawal is processed. You will be asked to submit a valid proof of identity (MyKad, passport) and proof of current address. This is an industry-standard process to ensure fund security and anti-money laundering compliance.

4. Deposits and Payments

Jambitoto accepts deposits via a variety of secure and recognised payment methods in Malaysia, including online banking (FPX), e-wallets (Touch 'n Go eWallet, GrabPay, Boost), and Visa or Mastercard credit/debit cards.

• All deposits must be made from the payment method that on your own behalf
• Third-party deposits are not accepted and will be returned minus processing fees
• Your deposit is credited to your account within minutes, depending on the selected payment method
• Jambitoto is not liable for delays caused by banks or third-party payment providers
• Minimum and maximum deposit limits vary by payment method and will be displayed during the deposit process

5. Withdrawal of Funds

Jambitoto is committed to processing withdrawals promptly and efficiently. The following are the conditions and withdrawal process you need to understand:

• Withdrawals may only be made to the payment method that same used for your deposit, or to a verified bank account in your name
• KYC verification must be completed before your first withdrawal request is processed
• Withdrawals are typically processed within 5 to 15 minutes once the request has been approved
• In certain cases requiring additional review, processing may take up to 24 hours
• Jambitoto reserves the right to request additional documents before approving large withdrawals
• Processed withdrawals cannot be cancelled once approved

Any attempt to withdraw funds obtained through activities that violate these Terms will be blocked and investigated. Jambitoto reserves the right to withhold withdrawals while conducting an investigation without prior notice.

6. Bonus and Promotion Terms

Jambitoto offers a variety of bonuses and promotions to new and existing members. All bonuses and promotions are subject to specific conditions that will be stated in the relevant promotion announcement. General terms applicable to all bonuses are as follows:

• Bonuses cannot be directly converted to cash without meeting the applicable requirements rollover as stipulated
• Standard rollover requirements range from 1x to 30x depending on the bonus type
• Bonuses may only be used on eligible games as specified in the relevant bonus terms
• Each user may only claim each promotion once unless otherwise stated
• Jambitoto reserves the right to void bonuses and any winnings derived from them if there is evidence of abuse
• Bonuses expire upon the end of the designated validity period

7. Game Rules

All games available on the Jambitoto Platform use a Random Number Generator (RNG) that has been audited by an accredited independent body. This ensures that every game outcome is completely random and cannot be manipulated by any party, including Jambitoto itself.

• Game results are final and non-disputable unless there is clear evidence of a technical failure
• In the event of a technical disruption during gameplay, Jambitoto will use system records to determine a fair outcome
• Players are responsible for ensuring a stable internet connection while playing
• Jambitoto is not liable for losses caused by connectivity issues on the player's end
• The RTP (Return to Player) value for each game follows the value set by the original game provider

8. Prohibited Conduct

Jambitoto Platform users are strictly prohibited from engaging in the following activities:

• Registering or using more than one account
• Using automation software, bots, scripts, or any technology to automate gameplay
• Manipulating or attempting to manipulate the game or payment systems
• Colluding with other players to gain an unfair advantage (collusion)
• Using another person's account or allowing others to use your account
• Engaging in money laundering or financing illegal activities through the platform
• Providing false information during registration or the KYC process
• Exploiting bugs or system vulnerabilities — you are required to report any bugs to our team

Violation of any of the above prohibitions will result in immediate account termination, freezing and possible confiscation of all funds in the account, and potential legal action.

9. Data Privacy and Security

Protecting your personal data is our priority. Jambitoto processes your personal information in accordance with Privacy Policy which complies with internationally recognised data protection principles.

• Your data is protected with 256-bit SSL encryption during transmission
• Personal information is not sold, rented, or shared with third parties without your consent, except as required by law
• You have the right to request access to your personal data that we hold
• You may contact our team to submit a data deletion request, subject to applicable legal record-keeping requirements

10. Rights and Powers of Jambitoto

Jambitoto reserves the right, at our sole discretion, to:

• Suspending or terminating any account that violates these Terms
• Withholding withdrawals for investigation purposes for as long as necessary
• Cancelling or modifying any ongoing bonus or promotion with reasonable notice
• Rejecting registration applications without providing any reason
• Restricting access to the Platform from certain regions or devices
• Updating, modifying, or discontinuing any part of the Platform without prior notice

Intellectual property including the name, logo, design, and content of the Jambitoto Platform is the exclusive property of Jambitoto. Any use without written permission is strictly prohibited.

11. Disclaimer of Liability

The Jambitoto Platform is provided "as is" and "as available". While we make every effort to ensure smooth and uninterrupted operation, we do not guarantee that the Platform will always be free from technical disruptions, errors, or downtime.

• Jambitoto is not liable for any loss or damage arising from the use of this Platform
• You acknowledge that gaming involves an element of risk and the possibility of financial loss
• Jambitoto is not liable for any financial decisions you make based on your gaming experience on the Platform
• Links to third-party websites, where present, are for convenience only — Jambitoto is not responsible for the content of those sites

12. Amendment of Terms and Conditions

Jambitoto reserves the right to update or amend these Terms and Conditions at any time. When a material change occurs, we will:

• Updating the "Last Updated" date at the top of this document
• Posting a notice on the Platform's Home page for at least 7 days
• Sending notification emails to all registered members for significant changes

Continued use of the Platform after any amendments to these Terms take effect constitutes your acceptance of the updated terms. If you disagree with any amendment, you have the right to close your account and withdraw any remaining valid funds.

13. How to Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the Jambitoto Platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the Platform
• Email: [email protected] (displayed as text only, not a link)
• Mobile App: Via the "Contact Us" menu in the official Jambitoto app

Our team operates 24 hours a day, 7 days a week in both Malay and English. We are committed to responding to all inquiries within 24 hours.